Active listening for free#

Studies have found that active empathetic listening is related to positive interactions and positive relationship outcomes (Weger et al., 2014). “Elaborate on the issue a little bit–when did this all start?” Why is active listening at work important?Īctive listening is important because there are many positive outcomes associated with it. “Can you tell me more about this client relationship? When did you meet and what is your history with them?” “What you mean is that the deadline is not realistic–is that right?” Waiting to disclose your opinion “So, what you’re saying is that if you had another project manager working on the technical side of the project, it would run more smoothly? You gave a great presentation today- you seemed confident and articulate, so I don’t think you have anything to worry about.” Paraphrasing I wasn’t prepared to speak publicly, and I felt embarrassed but apparently no one noticed. “This reminds me of the time that I had to step-in for the annual conference. Do you want to grab a coffee and talk more about it?” “I’ve gone through similar challenges to the ones that you’re sharing. “That’s a great result, you should be proud of your work.” Disclosing similar situations: “That must have been a difficult decision, but I think you did the right thing.”

I will consider them and get back to you.” “Thank you for sharing your thoughts on the project. “I was really impressed with your presentation today.” “How does that make you feel?” Verbal Affirmations “It sounds like you have too much on your plate right now.

Active listening for free#

Try Fellow for free Examples of active listeningīecome a master of active listening and try to incorporate these examples at work: Asking open-ended questions Because active listening is a sign of respect, this listening strengthens relationships and creates opportunities for more effective communication and collaboration.

Asking questions to encourage the speaker to elaborate on their beliefs or feelings.Īctive listening communicates empathy and builds trust with the speaker because it demonstrates unconditional and undivided attention by validating the communicator’s experience (Weger et al., 2014).

Paraphrasing the speaker’s message, but refraining from interruption.

Examples are a head nod or responses such as, “okay,” “mhm,” “uh-huh,” “right.” Back channeling is a response that demonstrates the listener’s attention, rather than conveying information.

Expressing interest in the speaker’s message by displaying nonverbal involvement in the form of back channeling.

From a psychological perspective, active listening tends to involve 3 specific elements (Weger et al., 2014): Active listening is the act of providing your undivided attention to another person or people while they communicate information, feelings, or beliefs.